Headless 360 by Agentforce AI

Make your Salesforce investment move work.

Turn the data, workflows, and trust controls you already own into governed AI actions—where your people and customers already work.

See what becomes possible Book a 45-minute Opportunity Session ↓

Salesforce Summit Partner
Outcome-first AI operations for SEA + USA.

01THE HUMAN QUESTION

The question is not whether your teams can use AI.

It is: what could change on Monday?

For a customer waiting for an answer. For an operator staring at an exception. For a sales lead missing the account signal. Headless 360 makes it possible to put governed action in the conversation, not behind another screen.

02CHOOSE YOUR STUCK MOMENT

See the work move.

These are illustrative possibilities—not claims about a specific client. Pick the moment that feels closest to your organisation.

Operations leader overseeing a connected service experience

A better customer momentService workspace · Customer channel · Slack

POSSIBILITY 01

Stop making customers wait while teams hunt across systems.

TODAY

A customer asks for help. The answer is spread across case history, orders, policy, and the people who know what to do.

WITH HEADLESS 360

A governed service experience assembles the right context, proposes the next step, and brings a human in when judgement matters.

Resolve the straightforward work. Elevate the sensitive work. Keep the customer in the conversation.

Designed for control. Permissions, policy, and escalation rules travel with the action—not as an afterthought.

Faster responseHuman escalationTrusted context

I want to map this possibility Read the related AI decision guide ↗

A modular bridge illustrating a connected AI execution layer

YOU ARE NOT STARTING FROM ZERO

03WHY THIS IS DIFFERENT

Your business already has the pieces. Stop rebuilding the trust.

Headless 360 lets approved agents and experiences work with the data, workflows, permissions, and context that already make Salesforce valuable—instead of asking your teams to rebuild those assets somewhere else.

01Context

Customer and operational history that makes an action relevant.

02Workflows

Rules and approvals that keep the business moving responsibly.

03Trust

Identity, permissions, and controls that do not need to be reinvented.

Find your strongest starting point

04WHY AGENTFORCE AI

Not a platform pitch.
A path to production.

We are a Salesforce Summit Partner that helps leaders move from an interesting AI idea to a governed operating model that people can actually use.

That means using Agentforce where Salesforce is the strongest system of engagement, MCP-enabled tools where approved systems need to connect, and existing or custom agents where they already add value.

01 / DISCOVER

Name the outcome.

Find the workflow, the decision, the people affected, and the number that should improve.

02 / DESIGN

Make the move safe.

Set the experience, systems, decision boundaries, escalation, and accountable owner.

03 / SCALE

Learn in production.

Observe the behaviour, evaluate the outcome, and grow only what proves useful.

05A CLEAR FIRST STEP

Bring one workflow.
Leave with a clearer move.

The Headless 360 Opportunity Session is a decision-quality working conversation for leaders who want to understand whether a priority workflow is worth pursuing.

Book your Opportunity Session

45 MINUTES / LIVE WORKING SESSION

YOU BRING

One workflow that is slow, costly, fragmented, customer-facing, or repeatedly complained about.

WE MAP

The desired outcome, candidate experience, systems and context, control boundary, and practical next move.

YOU LEAVE WITH

A one-page Opportunity View to help decide whether to proceed, pause, or reshape the idea.

Prefer to start in chat? Message us “OPPORTUNITY” on LinkedIn.